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Frequently asked questions

How do the stimulation zones work?

Ardora works across three zones at once. The internal shaft delivers 7 flapping patterns that create real resistance your pelvic floor muscles work against, rather than passive vibration. The external arm delivers 7 suction intensities for consistent contact without numbing. The ergonomic base anchors the device at three points so it stays in place hands-free.

Each zone can be adjusted independently, so you can run them together or dial any one of them up or down on its own.

Is the material body-safe and allergy-friendly?

Ardora is made from 100% medical-grade silicone: non-porous, hypoallergenic, and free from phthalates, latex and BPA. The non-porous surface resists bacterial buildup, so warm water and a gentle soap is all the cleaning it needs.

Because it contains no latex, it is suitable for people with latex allergies.

Can I use it in the shower or bath?

Yes. Ardora is IPX7 waterproof and safe for showers, baths and hot tubs.

The motor runs under 40dB, which keeps it discreet in shared living spaces. It is compact enough for a travel bag, and the control panel can be locked so it cannot switch on accidentally in transit.

How do I charge it, and how long does it last?

Ardora charges over USB-C using the included magnetic cable and any standard phone wall plug. A full charge gives up to 180 minutes of use.

A wall plug is not included, since almost everyone already has one.

What comes in the box?

Every order includes the Ardora 4-in-1 device, a USB-C charging cable, a 1 oz water-based lubricant sample, a discreet storage pouch, an instruction manual with a pelvic floor exercise guide, and a care and cleaning card.

The Pro bundle adds a hard-shell zippered travel case.

How discreet is the packaging?

Your order ships in a plain, unbranded box with a generic return address. There are no product names or images anywhere on the outside, and no signature is required at delivery.

How long does shipping take?

Estimated arrival is 6 to 10 business days with worldwide shipping. Orders are processed within 1 to 2 business days, and you will receive tracking by email once your order is dispatched.

Full details are on our shipping page.

What is your return policy?

You have 60 days to try Ardora. If it is not right for your body, email our support team with your order number and we will send a prepaid return label listed as a wellness device, not the product name.

We cover return shipping and charge no restocking fee. Full details are on our returns page.

How do I clean and store it?

Rinse with warm water and a mild, unscented soap after each use, then pat dry with a clean towel before storing it in the pouch or travel case.

Use only water-based lubricants. Silicone-based lubricants can degrade silicone over time.

Is it safe if I have a pelvic health condition?

Ardora is an intimate wellness device, not a medical device, and nothing here is intended to diagnose or treat any condition.

If you are pregnant, recovering from surgery, or being treated for a pelvic health condition, speak to a qualified healthcare professional before use.

Still have a question?

Head to our contact page and send us a message. A real person will get back to you.