Terms of Service

Overview

This website is operated by Ardora. Throughout the site, the terms "we", "us" and "our" refer to Ardora. By visiting our site or purchasing something from us, you engage in our services and agree to be bound by the terms and conditions set out below, together with any policies referenced here. Please read them carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability. If you do not agree to these terms, you should not use this site.

1. Age restriction

The products sold on this site are intended for adults only. By placing an order you confirm that you are at least 18 years of age, or the age of majority in your province, state or country of residence, whichever is higher. You may not use this site or purchase our products on behalf of a minor.

2. Our products

Ardora products are intimate wellness devices designed for personal use. They are not medical devices. Nothing on this website is intended to diagnose, treat, cure or prevent any disease or medical condition, and our products are not a substitute for professional medical advice. If you are pregnant, recovering from childbirth or surgery, have a pelvic health condition, use a pacemaker or other implanted device, or have any concern about whether our products are suitable for you, please consult a qualified healthcare professional before use. Use our products only as described in the instructions provided.

We have made every effort to display our products and their colours accurately, but we cannot guarantee that your screen will show them accurately. All product descriptions are subject to change at any time without notice.

3. Orders and acceptance

When you place an order you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion, and your order is not accepted until we confirm it. We must receive and process your payment before an order is accepted. You represent that your purchases are for your own personal or household use and not for commercial resale.

4. Prices and billing

Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect when your order is placed, as shown in your order confirmation. Unless stated otherwise, posted prices do not include taxes, shipping, or customs or import charges. In the event of a pricing error, we reserve the right to cancel any affected order and issue a full refund.

5. Shipping and delivery

All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or other events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you. Please see our Shipping Policy for full details.

6. Returns

Your purchases may be returned or exchanged in accordance with our Refund Policy, which forms part of these terms.

7. Intellectual property

All content on this site, including text, images, graphics, product photography, video, logos and the Ardora name, is owned by Ardora or its licensors and is protected by applicable intellectual property laws. You may use this site for your personal, non-commercial use only. You may not reproduce, distribute, modify or republish any material from this site without our prior written consent.

8. Prohibited uses

You may use this site for lawful purposes only. You agree not to use the site to break any law, to infringe our rights or those of others, to transmit malicious code, to collect other users' information, or to interfere with the security or operation of the site. We may suspend or terminate your access at any time if we believe you have breached these terms.

9. Disclaimer of warranties

Except as expressly stated by us, this site and all products offered through it are provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied, to the fullest extent permitted by law. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

10. Limitation of liability

To the fullest extent permitted by law, Ardora shall not be liable for any indirect, incidental, punitive, special or consequential damages arising from your use of our products or this website. Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable law.

11. Indemnification

You agree to indemnify and hold harmless Ardora and its officers, directors, employees and agents from any claim or demand, including reasonable legal fees, arising out of your breach of these terms or your violation of any law or the rights of a third party.

12. Governing law

These terms are governed by the laws of Canada and the province in which Ardora operates, without regard to conflict of law principles. You consent to the jurisdiction of the courts located there for the resolution of any dispute.

13. Changes to these terms

We reserve the right to update or replace any part of these Terms of Service by posting changes to this page. It is your responsibility to review this page periodically. Your continued use of the site after changes are posted constitutes acceptance of those changes.

14. Contact

Questions about these Terms of Service can be sent to us through our contact page.