Privacy Policy

Last updated 17 August 2026

Privacy Policy

Ardora ("we", "us") sells seating products direct to drivers. This policy explains what we collect, why, and what you can do about it. We have written it in plain English because a privacy policy you cannot read is not a privacy policy.

What we collect

Order information. Name, shipping and billing address, email, phone number if you give it, and what you bought.
Payment information. Handled entirely by our payment processors. We never see or store your full card number.
Device and usage data. Browser type, pages viewed, and referring site, collected through cookies and similar technologies to keep the store working and to understand what is useful.
Anything you send us. Emails, support messages, and review submissions.

What we do with it

Fulfil, ship, and support your order.
Prevent fraud and abuse.
Send order updates. These are transactional and you cannot opt out of them while an order is open.
Send marketing email, but only if you asked for it. Every message has an unsubscribe link that works immediately.
Improve the store and the product.

We do not sell your personal information. We do not rent it, trade it, or hand your email to a list broker. Ever.

Who we share it with

Only the companies that make the order happen: our ecommerce platform (Shopify), payment processors, shipping carriers, and email and analytics providers. Each one is bound to use your data only to perform their service for us.

We will also disclose information if we are legally required to, for example in response to a lawful subpoena.

Cookies

We use cookies to keep your cart working, remember preferences, and measure traffic. You can block or delete cookies in your browser settings. If you block them all, parts of the checkout will stop working.

Your rights

You can ask us to show you the personal information we hold about you, correct it, or delete it. Email info@ardoraluxe.com and we will action it within 30 days. If you are in California, the EU, or the UK, you have these rights by law and we apply them to everyone regardless of where you live.

Data retention

We keep order records for as long as we need them for accounting, tax, and warranty purposes, typically seven years. Marketing contacts are kept until you unsubscribe.